Orders

The prices shown on the website are in Euro and include the VAT. 

Orders received before 1 pm (Central European Time – GMT +1) will be processed the same day, while orders received after 1 pm will be processed the following working day. Orders received on Saturday, Sunday, or holidays will be processed the following first working day. Voluptuous will not be liable for any possible delay in delivery due to force majeure or the shipping company.

The e-shop respects national holidays and shipments will be processed the first working day.

The company’s procedures do not allow changing or modifying an order after the order has already been processed. Please excuse Voluptuous for this inconvenience. In case of an error, you may return the purchase. For more information, please refer to the Return Policy.

In your package, you will find a packing list. The invoice will be emailed to your email address.

Once your order has left our e-shop , you will receive an email specifying your tracking number and the URL at which you can track your shipment. Simply follow the link on the email and enter your tracking number.