Frequently ask questions

1. Why should I buy Voluptuous’ products?

Thank you for asking!

Voluptuous wants to be different and dissociate itself from unfair and unethical method of garments production.

Voluptuous tries to fight against modern slavery which jeopardize the life of millions of children, women and men in the poorest areas of the world who are forced to work for nothing or a ridiculous salary to produce, in unhealthy and dangerous working conditions, garments for the wealthiest countries in the world.

First of all, Voluptuous decided to manufacture where the working conditions and the salaries are subject to laws and respect the human rights.

Secondly, Voluptuous’ products are manufactured with Italian made fabrics which respond to the highest standard of quality. Consequently, there is no danger for your health while wearing these products!

Moreover, Voluptuous chose to produce in Italy because it is known worldwide for the skills and the high quality of the products.  Additionally, your garment is genuinely made by expert Italian tailors.

Voluptuous’ products may be more expensive but ethical and fair. But they are not so expensive if you consider how Voluptuous produces. Voluptuous is committed to provide you with a very reasonable price for a high quality garment.

You should buy Voluptuous’ products because you like them! Because you like the design and the quality! Because you share our vision and you want to be different, too!

HEARTFELT Thanks for choosing Voluptuous!

Voluptuous’s products are designed and made in Italy with Italian made fabrics

2. Where can I find Voluptuous products ?

The products are sold online only through the website

3. How can I pay?

The official currency of Voluptuous is the Euro. For non-Euro currency countries, the exchange rate depends on the operator of the credit card.

The payment is made online with a credit card only. The following credit cards are accepted: VISA, VISA Electron, American Express, Master Card, Pay Pal.

4. Do you ship internationally?

Yes. Voluptuous delivers worldwide.

All shipments outside Europe may be subject to import charges (duties, customs tariffs and VAT) which are set by the destination country. They are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise.

5. What type of sizing do you use on your site?

Our products are made in Italy and based on the Italian sizing.

Please refer to the international size conversion table to find your size. For each product, a size reference is mentioned to help you to choose the size.

6. I have just placed my order; can I change it?

Voluptuous’ shipment procedures make it impossible to change or cancel your order. Fell free to contact our Customer Service:

7. How do I exchange or return something I purchased online?

If for any reason you do not love your items, they can be returned or exchanged. Please refer to the Return Policy or contact:

8. How do I calculate the shipping charge for my order?

At check-out you will be informed about the shipping charge. Shipping costs depend on the weight of your package and the final destination.

9. How do I track my package?

Once your order has left the warehouse, you will receive an email with your tracking number and the URL at which you can track your shipment.

Kindly keep in mind:

Tracking information may not be available for the first 24 to 48 hours after you receive your shipping confirmation email.